The idea of Ticket it is to provide a high quality supported helpdesk to companies who need to organise incomming work and to track queries, questions and problems from customers who they've specifically given access to the system too. We began developing this system for I.T. companies who deal with I.T. support but we soon found their were many more uses for the software than we initially thought.

Ticket it can be used by any process driven company, maybe for managers to leave questions for their managers, maybe to keep customers informed of progress on a job, or to take new orders from existing clients for a product. There are hundreds of ways Ticket it can be used, think of it as an alternative to email that keeps everything neat and tidy in files labelled with your clients names. The idea is simple, just ticket it (create a ticket).

Why is this any different from other ticket systems out there? I'll tell you why, because its clean, extremely user friendly, uncluttered and easy to use. We only put the best features into the system and if we find a feature isnt being used, we replace it for something users will find more useful. We work with everone that uses the system and the best part is that its only a fraction of the price you'd pay other helpdesks.

Need i say more? If so email us: help @ ticket - it .co.uk (clean the spaces and tell us the weather where you are). If you're the investigating type then simply sign up to our free package and find out for yourself what Ticket it is all about!